About TutorCruncher:
Our main services are Software company and we are Located at The Food Exchange, New Covent Garden Market, Nine Elms, London SW8 5EL, United Kingdom
Repair Services offered :
Software company
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Address & Location:
Rating:
Reviews:
I’m a tutor and the software is an unnecessary complication with little benefit for myself.
Payment is, on average, 2 weeks after any lesson. Payment is supposed to be on the last day of the month but if that were to fall on a w/e or bank holiday payment is spun out until (late) the next working day – unlike other payments (salary, pension) when it would be paid early.
Favourable reviews here seem to be largely from tutoring companies/agencies and it might streamline their work but for us tutors it’s just a hindrance.
In reply to the Owner’s response: –
Payment may well be handled by Strike but that is at the decision of Tutor Cruncher to use them rather than anything better.
As for making a manual payment which takes 3 days, yes possible but still only 2 overall payments/month so 2 weeks average between payments.
Finally – recently some payments have failed and there appears to be no way to raise a ‘support ticket’. Plenty of help information but no actual help.
Payment is, on average, 2 weeks after any lesson. Payment is supposed to be on the last day of the month but if that were to fall on a w/e or bank holiday payment is spun out until (late) the next working day – unlike other payments (salary, pension) when it would be paid early.
Favourable reviews here seem to be largely from tutoring companies/agencies and it might streamline their work but for us tutors it’s just a hindrance.
In reply to the Owner’s response: –
Payment may well be handled by Strike but that is at the decision of Tutor Cruncher to use them rather than anything better.
As for making a manual payment which takes 3 days, yes possible but still only 2 overall payments/month so 2 weeks average between payments.
Finally – recently some payments have failed and there appears to be no way to raise a ‘support ticket’. Plenty of help information but no actual help.
I was excited to use tutorcruncher to grow. We had sales calls and were told that we could use tutorcruncher to our advantage. We were told that by tutorcruncher staff that we could pay API devs to easily build tutorcruncher into our website as per our specifications. We have not been able to do this and tutorcruncher have not helped, despite them saying that they had the expertise to do so. We were happy to pay extra for a bespoke service from tutorcruncher and/or an indepdenent developer. This has set our business back both in terms of growth, sales, and the cost of the tutorcruncher platform.
I was very disappointed after what I thought would be a great opportunity for us and for the tutorcruncher team. It appears that they are geared towards extremely small/unadaptable approach.
My tutoring company recently began using Tutor Cruncher and I cannot say enough great things about the program and the level of support you receive with them. My partner and I are not at all tech savvy and moving our entire business to this online digital platform was incredibly terrifying and overwhelming for us. The team at Tutor Cruncher has been there every step of the way to support us and answer even the most basic and stupid of questions (and with us and technology there definitely is such a thing as a stupid question!). Thank you, Tutor Cruncher, for all of your incredible support! We couldn’t have handled this transition without you and we are loving how user-friendly your software is, even for us (and that should say a lot!!!!).
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