About VIP Cellulaire:
Our main services are Cell phone store and we are Located at 3671 Taschereau Blvd, Saint-Hubert, Quebec J4T 2G3, Canada
Repair Services offered :
phone repair
Trust us to deliver effective solutions at competitive prices!
Address & Location:
Rating:
Reviews:
Kevin is AMAZING!!. Very knowledgeable. Extremely customer service oriented, he is reliable, does great work & gives honest assessments. He makes great suggestions but doesn’t pressure You. Have ONLY had GREAT experiences with Kevin who is quick, smart & helpful . I Was forced to deal with another employee Sunday (dec 8th) when Kevin was off. Absolute NIGHTMARE. A totally obnoxious jerk sold me wrong equipment (even though I brought my phone), he was dismissive , rude & had no clue what he was talking about. He tried to tell me I needed a new battery when all I needed was the right charger cable(he also refused to refund the product he sold me in error or give me in store credit) he refused to deal with me & if it weren’t for his female colleague would have thrown me out of the store. Do yourself a favour & go Monday-Friday when Kevin is there. I am tech challenged & Kevin has always only been patient, kind, helpful & funny. After the incident on Sunday I was ready to change stores & warn the literally dozens of people I have sent there to go elsewhere, but Thank God Kevin was there today. As usual nothing is too much to ask of Kevin, he has solutions to all my tech issues with a smile & great, positive energy. He is the only tech/service agent I can trust anywhere. I wish we could clone this guy. We need more techs/customer service agents like him who actually care about their clients. Thanks so much Kevin for restoring my faith in humanity & retaining this loyal customer for your store.
My Mother is an elderly woman who built up the courage to deal with her broken cell phone screen independently, and thanks to the service at VIP cellular, she told me she will never do anything technology related on her own again. Not only did this man working at the store (or maybe he’s the owner, I don’t know), ignore her and attend several other customers as they walked in after her, but he didn’t fix the phone properly and ignored her several times when she tried to politely ask him about it. I am never going to set foot in this business, they should realize their type of store is a dime a dozen and start treating people right! I’d give zero stars if I could! It’s 2018. Wake. Up.
Bouth a camera for my note 9 from amazon for 30 CAD and it didnt fit.. So I went to a local store ( VIP Cellulaire) and paid double the price.. Got my camera next day.. Installed it and it works perfectly.. just like original part.. Finally I can fully enjoy my phone and shoot new content from my tinting shop Andre was very helpful and friendly
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