Vodafone in Inverness | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

Disappointing to say the least very poor customer care, obviously couldn’t be bothered dealing with customers today, noticed similar attitude before with 2 of the male assistants the one today very dismissive unhelpful attitude won’t be back unless it changes been with vodafone over 20 years treated like an inconvenience very disrepectful didnt explain properly made me feel stupid its not on. However the man that dealt with me last time had 100 percent quality helpful attitude difference was night and day he was the manager from Elgin and was helping out. Also the young manager that was there a few months back was helpful and friendly.He wasn’t there today.

I have asked for my separate plans to be all housed under the same account. It has taken months to get this sorted ….and its is still not sorted. Overcharges and lack of personal contact. TOBI is just a complete waste of time. I have spent hours on the computer but so little time speaking to a person. Its worth looking elsewhere for a provider with a decent service and one where you get a chance to speak to a person who a) speaks the same language or is legible, b) understands the issue with a minimum basic knowledge of the product, c) does what they say they are going to do.

I would like to say a HUGE thank you to the staff in VODAFONE Eastgate Inverness. I was in a hurry to catch a train to Skye and the lovely staff there pulled out all the stops to make sure I got my Galaxy Tablet, broadband and my Train. I got the train with 30 seconds to spare!
Such kind and helpful staff members and a credit to your company!