Your Local Tech Store in Sleaford | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

I took my Nintendo switch here to get fixed after water damage. Upton taking it in I was told it would be “a couple of days” as we are quite busy. I was told that they text you to let you know the damage, then ask if you want it repaired and quote you an amount and then go ahead with the repair if chosen. My switch was with them a month before I still had heard nothing. I had to ring and make sure everything was okay and it hadn’t even been looked at yet. They told me they would be in touch in a couple of days again. Another 2 and half weeks passed and I still heard nothing. I phoned and contacted them and was told i would be able to pick it up in a couple of days (which this time was true). I received my switch back and 1 of the buttons still doesn’t work. I wish they would have been honest and just said “it could take up to a month because we are busy” and I would have taken it somewhere else. I messaged to say the buttons doesn’t work and was refunded the full amount (which I am grateful for) but have still had no reply, I wouldn’t have even known I had a refund if I had not checked my bank, they never said a word to me.

Only leaving a 3 star review as 1 you didn’t fix the problem and after 3 days of diagnostics still didn’t have the answer. I requested for a new screen as I knew that what was needed to be then advised well it’s your money your throwing away….not being funny that’s my choice. I needed my phone back ASAP not to be sat there waiting. I went to another repair shop in Chesterfield who diagnosed the fault in 20 min and device was fixed the next day after replacement part was fitted. Very thorough but no sense of urgency!

Simon and co are extremely knowledgeable and personable. While they aren’t the quickest, they are always transparent with how busy they can be and will openly tell you if you want something repairing it might take some time due to a backlog. Reasonably priced and an assurance that the repair will be 100% through a 12 month warranty. Easily recommended, they’ve done me a couple of laptops and some off the wall requests your average chain store wouldn’t even entertain!