About Mobile Kangaroo – Apple Authorized Service Provider:
Our main services are Computer repair service and we are Located at 5525 Philadelphia St C, Chino, CA 91710, United States
Repair Services offered :
Trust us to deliver effective solutions at competitive prices!
Address & Location:
Rating:
Reviews:
Shady place, that lost out on a paying customer willing to shell out the estimated $400 repair for a cracked screen.
So here’s what happened: paid for a diagnostic previously but couldn’t go through with a repair because of an issue with my iCloud account. Came back at a later date after I fixed issue BUT the guy wanted to charge me again for a diagnostic after he previously stated I wouldn’t be charged again. Honesty isn’t their priority here. And they rather fight over a $20 charge than just honor what they said. I expressed this to the owner but the owner wouldn’t budge. Ridiculous customer service to which I’ve reported to apple. Be on the lookout and don’t get swindled here like they did they did me.
So here’s what happened: paid for a diagnostic previously but couldn’t go through with a repair because of an issue with my iCloud account. Came back at a later date after I fixed issue BUT the guy wanted to charge me again for a diagnostic after he previously stated I wouldn’t be charged again. Honesty isn’t their priority here. And they rather fight over a $20 charge than just honor what they said. I expressed this to the owner but the owner wouldn’t budge. Ridiculous customer service to which I’ve reported to apple. Be on the lookout and don’t get swindled here like they did they did me.
Amazing customer service by James was able to reschedule me for repair on my phone. When I dropped off my phone, James explained to me the process was able to get me in and out within less than an hour. If I ever have any issues with my phone, I will definitely be returning once again thank you James.
Had Julio replace my battery in my iPhone 14 Pro Max! He did a great job! Same day repair quick and also have a cracked back and noticed he put glue on the cracks to try to keep it together! Definitely will be coming back to get my back of the phone replaced as well. 10/10
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