Gem City Tech in Dayton | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

Would not recommend. Wanted to give a smaller local business a try with my broken HDMI port inside my PS5. I talked to the guy on the phone he was nice and I was given a free estimate to look at the console and we discussed getting it fixed same day. I would pay extra for that which was no problem, I wanted it fixed same day. After I dropped it off I got a call later on that they will not be able to fix it because they did not switch out the entire HMDI port like I said it needed. So he was going to switch out the HDMI port the next day instead of the first time around. Cool!! So I was to wait until the next day and if it doesn’t work then I would have to wait another 4-5 days until his boss (the one who knows what he’s doing supposedly). So that defeats the purpose of me taking it to them to pay extra for the same day fix. Long story short I told him I couldn’t wait that long and I had to come back and get it and he tried to charge me for parts. Obviously that’s illegal because he sent me a free estimate and we smoke on a price if it was fixed same day. I’m sure they get tons of customers with that one haha. Everything’s fine now there’s 3 other locations that fix HDMI ports same day for a little bit cheaper than they do. And they will actually replace the HDMI port when that’s what needs done to fix it. Nice guy, not a great business by any means. Over priced and a little over their head.

It was the Day Before Thanksgiving and I managed to get a great deal on some Computer Parts. Only Problem was I could not install them myself. I was told by a Coworker/friend that they were amazing.
She was right. They managed to get my computer parts installed, running and computer optimized All in the same Day!!. Windows is installed and I have had a great experience!
I really appreciated what they are trying to accomplish. Small Business. Family Owned. A lot of respect goes into what the customer wants done. I highly recommend Gem City Tech if you dont want your money stolen by big corp ;D Trust the underdogs!

I called and left a message and David called me back. We discussed my TV repair issue and he was upfront with me that it might not be worth fixing but he would have to check it out before making the final determination. Very professional and pleasant. I also mentioned getting a second monitor since I am working from home due to COVID-19 and he happen to have one for sale at a very reasonable price and he delivered it to me!! Win win.. i say check these guys out they might have what you are looking for and at a great price!