Geek Squad in Daytona Beach | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

I took my older HP Envy laptop to get for an SSD upgrade, and they were very informative. They called me back next day, for pickup. Computer was working fast but then had an issue with not being able to power on. I went in and explained my issue and frustration due to necessity of having this working asap. Dave manager heard my concern and they tried everything they could but computer was not fixable. Because I have the best Buy Membership Plan they were nice enough to give me a newer HP Envy and transfer all data on to new computer. I am beyond happy and super appreciative of their response and professionalism. I would highly recommend to get thes Best Buy Membership Plan and use the geek squad. I know I will.

Total waste of time. My gf has been paying them an annual fee. When she had trouble with replacing a video card in her desk top, they told her that it was filled with roaches and they couldn’t touch it. They then sold her another desk top I’m sure they won’t help her with. I opened up the supposed roach computer when she brought it home and it was pristine inside, hardly any dust, much less infiltrated with roaches. Awful! Not a very ethical thing to do.
They def need to roll up their carpet with Best Buy and Bed Bath and Beyond and crawl back into a tar pit with the other dinosaurs. Do not use these guys under any circumstances!

Very happy they are who they are. My laptop got corrupted after a Windows update. I be was totally locked out. Made an appointment with the Geek Squad, was seen right on time. It took awhile, but they were able to break into it with the help of Bitlocker. I ended up getting a year’s warranty. Very satisfied with the communication and the result. Would definitely recommend.