RB’s Computer Service in Elk River | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

I bought a 600 GB hard drive for a computer I was working on. I installed it, downloaded a fresh copy of Windows 10, and installed all necessary drivers, assuming it was good to go. I listed it on Facebook Marketplace and sold it the next day. I then received a text from the buyer saying it was running super slow. I decided to give him a refund. When I got it back, I tested it and found that it was indeed running very slowly. Upon checking Task Manager, I saw that the hard drive was at 100% utilization. I tried everything, including disabling SysMain, but nothing worked. I even tried reinstalling Windows, but after about 20 minutes of use, it started to slow down again.

What’s worse is that I paid $40 for it. I wasn’t really familiar with the prices of hard drives, as I mainly use 2.5″ SSDs in the laptops I sell or M.2 SSDs. I looked on eBay and saw that 600 GB HDDs sell for as little as $10 with shipping. The markup is absurd. The seller seemed nice, but charging $40 for a hard drive that sells on eBay for $10 is inexcusable. I definitely would not recommend going there; just find a different repair place to go to like Geek Squad!

I understand that hard drives are much slower than SSDs, but it was at 100% utilization with just one tab open, which should not happen even with an HDD. If I had to guess, they probably upgraded someone’s hard drive to an SSD and charged them to recycle the HDD, then sold it to me for $40. Absolutely disgusting.

FYI, the eBay HDDs that sell for $10 are fully tested, as stated explicitly in the description. Regardless of how much testing is done, it doesn’t justify a $40 price. I also found 512GB SSDs on Amazon selling for $30 with free shipping. Although I purchased it a while ago, that doesn’t devalue my review.

I called RB’s about a problem I was having with my computer freezing up causing me to not to be able to save the work that I was completing when this issue happened. They offered to have me bring in my computer right away and they would see if they could fix the problem and get it back to me as quickly as possible. I took the computer in during the afternoon one day and had it back the next day by lunch time. Everyone was polite, professional, and a pleasure to work with. The price for the work was less than I expected to pay for these services. They get a Five Star review from me!!

These guys are great. Reasonably priced and friendly. I swapped my gaming PC into a new case and couldn’t get it to boot. I was asked about what happened, he did a diagnosis and found the power supply randomly failed. I was able to warranty the part myself and he installed the new one. And like that I was back up and running. These guys are good. I think anywhere else I would have been charged for a bunch of parts I didn’t need. The technician kept all my cables clean and neat and did a excellent job. Thanks again guys.