Cellairis in Hinesville | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

I wish I can give this place 0 stars! HORRIBLE, I mean HORRIBLE customer service!!! Firstly, I would like to say the lady there is very unprofessional. She was talking on the phone while opening my phone, being very aggressive and took no consideration for my device. The phone she was working on was my Google Pixel 5, the repair was supposed to be a simple rear housing replacement.. Not only did she damage the new housing, she damaged my battery by prying it out using a metal tool, scratches on the new rear panel, damaged my screen and lost the vibration haptic. I am beyond disappointed with these people. When I go to pick up my phone she tells me my screen was damaged during it’s “repair” and told me I would have to pay extra for the screen but they will “waive” the labor.. My phone wasn’t even sealed and it wouldn’t even close. I asked the lady for a contact number to her manager she replies with “idk his number” I asked for Corporate’s number” she replies to “look it up” she then gives me her managers email and he is just as unprofessional and unhelpful as she was! Thankfully for another local shop miracles were made to repair my phone as good as new.. As for this store, I recommend no one gives them business. Below you can find pictures of the damages to my phone taken by the other shop. Not all of them but major ones..

Terrible. I don’t know where the 5-star reviews are coming from. They repaired the screen on our iPad months ago, but when we picked it up again, the microphone no longer worked. The second time around, we dropped it back off to repair the microphone. It’s now been a month, we still don’t have our iPad back. Not only that, now it doesn’t even power on. The store does not call to update you on these inconveniences, and when you show up to ask about it, store employees do not look up from their phones when they talk to you.
When we dropped the iPad off, the only thing that wasn’t working was the microphone. Now it doesn’t work at all, and they don’t know what is wrong with it. I’m wondering if we’ll ever see it again.
Extremely unprofessional in every way.

Fast and perfect screen repair! Andrew did the actual fix but everyone in there was so nice! They have the cutest cases too, they gave me a sweet deal on a Naruto case that I just had to have and sent my kiddos home with some pop it cases. Above and beyond for sure. Their screens are not official apple screens but they work 100% and it’s an excellent option if you’re a broke military family like us and just needs something to work The price was awesome. 100% recommend.