Aegis IT in Kingsport | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

When it comes to Computer support you can rely on, you HAVE to go with Aegis IT. While there is a location associated with the business, they only come to you to do business. My computer was having a problem with the Power Drive resulting in it not powering on even when connected to the power cord. I gave these people a call and explained the problem. They were able to talk it through with me VERY thoroughly and access what the problem was. I was told they were sending their tech support guy to Best Buy to get a new Power Drive before heading to me to further assist me. About 30 minutes before the agent’s arrival, he called me to tell me he was 30 minutes away giving me time to make sure I was home.

About 1 hour and 30 minutes after the call, the tech support guy shows up. He was very friendly and very focused. Serious, my house is loaded with Cool stuff but he stayed 100% focused on the job at hand with NO distractions. The agent was able to disassemble my PC tower to run a test on the Power Drive to see if it worked. It didn’t. He managed to put a new power drive in and then tested it with my computer. It worked. He then after reassembling it, connected it to a monitor via HDMI cable to see if it worked. It booted into Windows. The Tech Support guy in great detail explained the process of how everything worked. Such great detail that even I could understand it. He was also able to explain a few PC related things I wasn’t sure of. The price of all of the above being done was quite reasonable. They delivered same day service with excellent customer service!

I cannot recommend this place enough! You can have your devices repaired in the comfort of your own home!

Jonathon (Aegis Technology) does the best with IT support. In person or phone call away.

I also used him to update my business computers.. Later, I found out forwarding my business phone to my cell wasn’t the best decision. Aegis offers several company phone lines, and I have a great phone system with app controlled on phone,
Ask for Jonathon! He’s quick, professional, knowledgeable and provided a great installer. Provides Simple – Competitive Rate and Professional.
Highly recommend Jonathon with Aegis.

I was referred to AEGIS IT by an extremely happy customer. Called, left msg n promptly was called back. Impressive! Owner came out that same day, picked up 2 computers. Much was needed, still had them back on 2nd day. Normally would have been 1 day turnaround. Hardrive was needed, No extra charge! Pricing is a flat rate. Very knowledgeable – all employees. I would highly recommend AEGIS IT hands down. Business or personal.