Computer Fixx in Matthews | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

If you want personal attention, clear explanations, and stellar service – and a very reasonable price for all of that, Computer Fixx is where you want to take your business. From the moment I spoke to Susan on the phone about my computer problems until the moment Glenn explained what he had done and I paid my bill, my experience with Computer Fixx was wonderful. Given that this began when I got the dreaded “blue screen” on my laptop and that I depend on that computer for my livelihood, that’s saying quite a lot.

By phone on a Saturday morning, Susan clearly explained the company’s pricing and the likely amount of time it would take to resolve my problems. I took my laptop to them, and Glenn called around 3 p.m. to let me know it was not salvageable. He had, however, been able to save ALL my files and would be glad to install them on a new laptop if I’d purchase one and bring it to him. I’d rather have a root canal than go computer-shopping. Glenn told me exactly what specifications to look for, so off I went. I called him twice from two different businesses to inquire if the machine I was considering was both suitable and a good buy. Finally, around 6 p.m. on that Saturday, I delivered my new laptop to Glenn.

On Monday morning, my new laptop was ready for me, with all my files installed, as well as security and anti-virus programs. Glenn walked me through the use of those programs and explained what I needed to know about the new laptop. Both Glenn and Susan were friendly, personable, reassuring and patient throughout this entire process. If everyone provided service in the way that they do, this world would be a better place.

I give Computer Fixx the highest possible recommendation. (There ought to be 10 stars for this one.)

Computer Fixx is The Best place to go to get your computer fixed. For years I have gone to repair shop one after the other. The way I was treated it always made me feel stupid and many places acted like my presence was bothering them…. Then I found Mr. Glenn and Susan. My hope was restored. Finally I found the very best place to get your computer fixed. There is no such thing as a stupid question. Mr. Glenn goes out of his way to make sure you are happy before you leave. He goes well beyond to teach me and answer all my questions. I have never felt rushed. Also, They are very fast in the turn around of repairs and he has always called me to let me know it was ready when he knew I needed it fast. I tell everybody not to miss out on great computer repairs and friendly, knowledgeable service. Tell him Elizabeth sent you!

Computer Fixx is, by far, the best business for computer repairs and or data retrieval. I have been utilizing their services since 2009. Recently, my cousin suffered a computer crash, and there was some very important data she needed retrieved. I agree with another reviewer– Glenn needs a superman cape! He is beyond awesome when it comes to a computer issue! I live about 50 miles out from Wilmington and there are other computer shops nearby, but none of them compare to Computer Fixx. I will gladly get in my car and drive to Computer Fixx when a computer problem arises. Glenn and his wife are attentive and very nice. Job well done Computer Fixx! A+++++++++++ Thank You!