Geek Squad in Mount Laurel | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

The crew here did some good work for me.

I had two computers I purchased directly from CyberPower that did not work properly. They would overheat and shut down or degrade performance to maintain their temperature. I had already sent one PC back to CyberPower for repair which was a month+ long process. It still didn’t function fully. Didn’t want to do that again.

Turns out the machines had no case fans, only a CPU Fan. So I purchased case fans and simply brought them to the Geek Squad for installation. Best Buy complied but recommended a stronger solution that included using fans I had purchased, but also adding All in One liquid cooling system for my machines. I had avoided liquid cooling but they answered all my questions and calmed all my fears. I will say it wasn’t the cheapest solution but I believe it was the right one and the best one to realize the true potential of the machines I had purchased.

They now run smoothly and quickly. My boys are running games like Fortnite at 200+FPS which I am told is very good.

Specifically I’d like to call out the Manager Anthony, and the Annette, I think her name was, the tech that did my first machine and recommended the solution I ended up using on both machines. Both were professional, courteous and responsive. The work was done quickly and seems to be quality work. I would recommend going here for computer repairs or tech problems to anyone.

i went to go get a part of my laptop fixed and then they said they are shipping it to a state far away from me and that it will take up to three weeks and now i have expressed that i don’t want it fixed anymore because the laptop still works perfectly. what really threw me off was that they asked for my computer’s passcode which they should not be asking about in the first place and when i said that i don’t want it fixed anymore, they still continue to ship my laptop to somewhere else when i need it for work and classes every single day. i want my computer back now

I’d give them 10 stars if I could. First let me say that my daughter passed away 7/22/21 due to cancer and I had her voice saved on my phone. Well I accidentally locked myself out of my phone I forgot the pattern. I was so upset that I would never hear her voice again but Lauren and Geoffrey were able to get my phone working again and found the app that my daughter’s voice is on and were able to get it back for me. I’m so grateful for all the time and help they did. They gave me back a gift I thought I was going to lose forever. I can’t thank them enough