Harbour Pointe PC Repair in Mukilteo | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

I contacted Harbour Pointe PC Repair to have my PC cleaned, and to have an overheating CPU problem fixed. When I initially called I was told that I could drop it off, and it would be ready the same day. After not receiving a phone call the same day, I called to find out what was going on and got no answer or reply. I called again the next day, and was told it was not done yet because he ran out of compressed air, and that it would be done the following day. After not receiving a call the next day, I called back again and was told it would be ready the following day, which also never happened. I called at the end of the fourth day, and was told that he forgot to tell me that it was ready. When I went to pick it up, he told me he had fixed the problem, but didn’t tell me what exactly he even did. The case was cleaner, but I still had to finish cleaning it myself. The next day I ran into the same CPU overheating issues again. So at the end of it all, I got charged $80 for the guy to blow out my case with compressed air, and not fix the actual problem. My advice is to take your PC somewhere else to get worked on

Bob Cronin did a fantastic job for me. He came to my home on New Year’s Day and spent two hours with me!

He helped me reestablish my Wi-Fi connections, improved my Microsoft Outlook computer operation, helped connect and test 8 external hard drives, helped me with a driver problem, helped uninstall a problem program, helped me with my Acronis back up procedure and answered many other questions. Bob is Microsoft certified, very pleasant to deal with, got to work quickly and was very fair on his charges to me.

I have two Microsoft computers and he did a great job for me well. I would most definitely call him the next time I have a problem. As far as I’m concerned he is now my “Go To” computer technician. I could not have asked for more and I am very satisfied.

Lee from Mukilteo

When my PC went into a death spiral and none of the interventions I tried worked, I started looking for a local repair shop to fix it. Most places I called said it would take upwards of a week to even look at it. So I called Harbour Pointe PC Repair and found Bob, who said he would be out in 30 minutes to pick it up, have it repaired, and back to me the next day! He was polite, punctual, knowledgeable, helpful, and my PC is back in tip top shape in less than 24 hours. HIGHLY RECOMMENDED!