iFixNC in New Bern | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

It’s astonishing to see all the glowing reviews they have received, especially considering my recent experience, which seems completely at odds with their reputation. Nonetheless, I feel compelled to share my own encounter:

I brought in my PC because it would not boot with more than one RAM stick installed. Despite the company offering multiple contact options, they only responded through one channel. Regrettably, while in their care, my PC suffered damage: the dust filter was mishandled resulting in damage, the processor lacked thermal paste, and thermal paste was smeared on the front glass.

When I raised these issues with the company, instead of addressing them professionally, they blacklisted me and resorted to unprofessional name-calling.

EDIT: Company has resorted to defamation of name because one of his employees was rude over the phone and felt I mistreated him. Store has cameras so surely that will show me “treating your employees like third class citizens.” as you claimed in your BBB.

My husband took our ps5 with disk drive issues after I misread the directions when taking apart the back to install an internal storage. Katie took it back, popped the cover and opened it up and found where I hadn’t plugged the cable for the disk drive back in. She got it plugged back in, tested it out, and sent my husband on his way. Her customer service was phenomenal and we will definitely be taking any technology repairs to Katie and the ifixit team!

IfixNC in New Bern, NC are the best in town. Very efficient and knowledgeable of the products and are very helpful team. Their tech expert was very detailed about my phone repairs and was able to fix it properly and in a timely manner. The customer service is excellent and i would recommend you to use their services if you’re in the area.