Pacific Premier Services in Redondo Beach | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

I spilled a pretty big glass of water on my MacBook Air as I was finishing entering about a year’s worth of data, which wasn’t backed up. It blacked out instantly and it was terrifying. Needless to say I nearly lost my mind, even more so when I visited three other shops in the South Bay and they told me that I would have to wait 3-5 days until they actually took a LOOK at it. I would have to wait THREE to FIVE days for them to inspect the water damage. I mean, there was water literally dripping out of this computer.

All I could think about was how much corrosion would occur after that wait period. I finally found Pacific Premier and they told me that they would open it that day and call me that afternoon. Sure enough, only 2.5 hours after I got the call, saying that there was no extensive damage and that I could pick up my computer the next afternoon. I was so relieved, and sure enough my computer was up and running just like new when I picked it up the next day. Great service, friendly, fast, super reasonable rates, and never mean and condescending (like the other shops I visited).

I absolutely recommend this shop to anyone with a Mac, I couldn’t have asked for a better experience!

Fantastic experience with this Apple certified electronics/repair shop. My 4 month old macbook pro’s logic board short circuited and smelled burnt. I meant to take it to the apple store but accidentally made an appointment with this shop instead. I was pleasantly surprised with how much better the experience here was. The Apple stores (at least in LA) are crowded, overwhelming, and slow. But I trust them with my electronics. The thing is it always takes AT LEAST 1.5 week+ to get my electronics back since they have to ship out to their repair location. Pacific Premier Services gets parts shipped to them and they do everything in house so I got my laptop back in 48 HOURS (a day earlier than they’d originally estimated). I’m a happy camper. Service was awesome and the guy working there is very nice and humble. I was nervous at first, but I’m realizing I prefer supporting local small businesses like these that are so obviously great at what they do and very cut to the chase. Thanks again 🙂

overall nice people but i’m removing a star because:
All I needed was the ribbon cable for my hard drive, and I knew that coming in. Why I had to drive there, check my computer in and drive back the next day for a 5 minute or less repair? I don’t know.

There were two people in the place, nobody waiting. Why couldn’t they just take care of the repair while I wait? They might even charge a premium on top of the already exuberant price of $133.24 that I had to pay for a $20 part, to repair it while I wait. I expected an independent agency to be more flexible, but they gave service with a smile and did fix the issue.

Listen to your customers 🙂