PC Repair in Severna Park | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

Stopped by to talk to them (John the tech.) about my desktop. Wanted some upgrades but wasn’t sure what I wanted and I didn’t bring in my CPU so John didn’t know what exactly I had to tell me what type of parts to get. John ended up emailing me a link to run a full scan of my system and then email him the summary. He then emailed me back 3 different options of what I could purchase with suggestions of where to get them on line. We exchanged several emails back and forth for over a week dealing with my many questions as I wanted to learn myself what was best for my system. Parts came in, I took them in, and John installed them for $50. I felt like I had a cousin that was smart in computers and trying to help me out on the side. I could have taken all of his great advise and gone somewhere else and that store would not have made a dime. Its service like this that made me want to come on here and post a review. John is very smart and knows how to talk to people about computers that are not. He even had example parts laying around so he could explain things to the customer, almost like a doctor does with those plastic models of the knee cap or something. Highly recommend this place.

Highly recommend! We happened to have two computer issues (different computers) within a week (#PandemicLife) and John was so helpful with both, talking through the options and working swiftly so we can get back online. He was also very safe in the shop, falling all COVID protocols, and his customer service went above and beyond! I really can’t recommend enough.

This guy — red hair and beard — is a thief! I think his name is john. He wanted to charge me potentially hundreds of dollars for fixing a “no sound” issue. He was arrogant and challenged me to go elsewhere if I didn’t like what he was saying. I did go elsewhere and got the laptop fixed in one day for $40.00. I will never do business with him again!