About ePhone Service:
Our main services are Phone repair service and we are Located at 1202 Kifer Rd, Sunnyvale, CA 94086, United States
Repair Services offered :
Trust us to deliver effective solutions at competitive prices!
Address & Location:
Rating:
Reviews:
Masood said he could repair my phone, charged me $100, broke my screen, told me he could not repair it and and gave me back a broken Iphone 12 implying it was now garbage. Still hurts badly.
This was around last month, I took my phone for water damage, Masood gave me a price and said he could repair it, he warned me that the screen might break so I might have to pay $200 more for the screen. That happened, I was ok with it. When I went to pick it up he asked me to test it and the phone started shutting down every 2 minutes like it did before. My phone already had a new screen and he said that he was not able to repair it, my screen was already broken. He charged me for the screen and said that I could take some time to try to recover as much data as I could, I paid for the screen and later he removed it and refunded the $200 dollars and gave me my Iphone totally broken.
Unacceptable
This was around last month, I took my phone for water damage, Masood gave me a price and said he could repair it, he warned me that the screen might break so I might have to pay $200 more for the screen. That happened, I was ok with it. When I went to pick it up he asked me to test it and the phone started shutting down every 2 minutes like it did before. My phone already had a new screen and he said that he was not able to repair it, my screen was already broken. He charged me for the screen and said that I could take some time to try to recover as much data as I could, I paid for the screen and later he removed it and refunded the $200 dollars and gave me my Iphone totally broken.
Unacceptable
FANTASTIC service! They were nothing but incredibly helpful, kind, and courteous. I took my iPhone 12 to them with a broken speaker, port, camera, and battery (to be honest I don’t know how my phone survived this long). After 45 minutes I now have what feels & functions like a brand new phone! The cherry on top was a new screen protector as well! Inevitably when I break yet another device I will happily call ePhone Service to repair it. If I could give more than 5 stars I would!
Thank you again!
Made an appointment online, received text reminder for said appointment. Once there, my iPhone X battery was replaced in less than 10 minutes. Friendly service, and good advice and pricing as quoted online. While I was there, several other customers also came in and were treated courteously as well.
Next time one of our many phones or tablets needs a new battery (or screen), I’ll definitely go here again. Recommended!
Next time one of our many phones or tablets needs a new battery (or screen), I’ll definitely go here again. Recommended!
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