Mr Fix Cell Phone & Computer Repair in Virginia Beach | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

I went in for a repair in December of last year and was given two options to replace my screen. I was told I could get an “off-brand screen” or an “original screen” and that was all. The “off-brand screen” was almost half the price of the other screen. After a while, my screen started to glitch and freeze, and I didn’t have the income to get it fixed, so I left it. Once I had the funds to get it fixed, I took it to a different shop and that shop told me that the supposed “off-brand screen” was at BEST could be used for data recovery and that it should have never been an option. I should have been told that the screen that I got was not recommended. I contacted the shop, and they said that there was nothing that they would do because it was out of the warranty, and I really should have brought it in within 48 hours if there were screen issues the issues didn’t start until 3 months after which was already out of the warranty.

Horrible service. 1) they didn’t call me to let me know my phone was ready so I had to wait the next day to come pick it up but the owner arrived over an hour after they opened.. super unprofessional. 2) I have the deep purple back glass and they assured me they had it in stock but when I got back home, I noticed the new back glass is actually BLUE, not even close to purple. I’ve tried contacting them so I can have it redone or refunded but haven’t heard back.

This place is amazing. Super friendly and extremely knowledgeable. Ryan transferred my contacts, and pictures from my android phone to my New Apple IPhone and showed me how to reset up everything after the transfer. I had no idea how to do it. And he didn’t charge me a dime. They have a customer for life now and I have other things I need to have done with my old IPad that he quoted prices for, very reasonable. I love this place!!!!!!!