About Apple World Trade Center:
Our main services are Electronics store and we are Located at 185 Greenwich St, New York, NY 10007, United States
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Reviews:
However, my experience in the Apple store was somewhat mixed. Despite the welcoming atmosphere, at one point I felt uncomfortable and stressed. It seemed as if some of the workers had a suspicious attitude towards me, as if they suspected that I could try to steal something. This feeling was disconcerting and disturbed my enjoyment of the shopping experience.
However, once I made my purchase, the attitude of the employees changed drastically. Suddenly, they were friendly and helpful, as if the mere action of buying something validated my presence in the store. This abrupt transition in staff behavior was disconcerting and made me question whether my initial perception had been accurate.
In general, the Apple store offers a pleasant environment to buy and explore innovative products, but my experience was tarnished by a moment of discomfort and perception of unequal treatment by the staff. It is important that all stores maintain a cozy and unprejudiced atmosphere for all their customers, regardless of their appearance or behavior.
I am extremely disappointed with the service at the Apple Store. Every employee seemed focused solely on selling products, completely neglecting the service section. Despite many people waiting for assistance, not a single person was helped during the 30 minutes I waited. Even though I was in the queue, it never moved. It’s unacceptable that customers needing support are ignored while employees prioritize sales. This kind of service is not what I expect from a company like Apple. I hope management takes this seriously and makes necessary improvements.
I’ve been only using Apple products my entire life and this was the MOST horrible experience that my 15 year old niece had to see at an Apple Store with her first new apple phone .
Thanks WTC for nothing !
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