Asurion Phone & Tech Repair (formerly uBreakiFix) in Merrick | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

When I initially made an appointment, I requested the RVC store, it just so happened that my appointment was made with the Merrick store. Rather than have the location switched, I decided to go with the flow… and I’m so thankful I did. The welcome was warm and inviting. Matthew’s customer service was impeccable. Elissa’s personality was personable and made me feel like real comfortable as I waited for my device to be fixed. I have to say I would be happy to recommend this location. They went above and beyond to find me the perfect case for my phone as well and my devices looked brand spanking new when they were done!!! I regret not bringing my previous broken devices here!

This shop fixed my phone and broke it, all in one shot.

I took my phone in for a screen repair. The staff was friendly and the shop was clean. They told me it would take 3-4 hours to fix. It ended up taking 7 hours. It wasn’t their fault though, the google diagnostic server was down and they had to wait for it to come back up so I’ll give em a break on that. The problem was when I found out the front facing camera was not functioning anymore. Not sure what the issue is but luckily I have insurance through my provider and they’re issuing me a brand new phone.

I’m so happy to have my computer back and these guys (and gal) really made it happen!

I’m under pressure for a presentation to investors and needed a quick turnaround. Matt and company stuck to their word and got my laptop screen ordered and repaired as expected.
Communication was thorough, and the store was very convenient to get to.

I’m sure this location isn’t in the business of making promises, but I’m sure happy they kept it. Thanks again so much for making me feel like a priority customer. It really matters.

Will Tell Everyone!!

-ID