AYCH Electronics in Tumwater | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

TL;DR If you want to waste your time and end up filing in small claims court this place is great. If you want your electronics repaired it’s really really bad.

Ohhhhhhhh where to begin. My mother took her switch to this shop when the charging port stopped working. She was hoping they would be able to fix it faster than Nintendo. When she told me about the interaction she mentioned the clerk didn’t have a mask and didn’t give her a receipt for her drop off. Giant red flags, but she wants to keep working with them. This was December 26th. She was told she’d get a call with a quote later in the day. She didn’t so she calls Monday the 28th and isn’t provided a time frame but is told the owner is the only one that solders and solders on Sundays only. So next Monday rolls around, she calls, they need a new part, says he might order it from eBay. I again suggest she go pick it up because I’ve 100% lost faith in the transaction but she assumes the best in people. As you can imagine the story ends today the 14th. She brought it home when the owner kept insisting he would send it to Nintendo to see if they would repair. This circumvents the entire reason she chose his service in the first place. Attached are images of the damaged Switch my mother brought to me in dismay. Notice the screw hole by the charging port they used to wedge the system open. The pic doesn’t pickup that the screw is stripped. Notice the untouched screws on the corners. I will be seeking reimbursement for the damage from the owner of this business. Please save yourself the time and headaches of dealing with this establishment.

I took my school computer in because there was a corner of the case that had been damaged due to a drop. I paid $300 and it took MONTHS to get my computer back. When I did, the case is a completely different case, the back-lit keyboard is now a standard keyboard and the buttons done even fit correctly. The computer itself doesn’t turn on, it’s a black start up screen that it won’t go past. I dealt with the owner and he told me it was a cheap computer that wasn’t worth fixing. It worked just fine and the back-lit keyboard that’s missing was the reason I paid so much for the computer originally.

They do NOT provide quality work and do not stand behind their work. I had to buy a new computer. PLEASE, save yourself the time and money. Go anywhere else.

I had the pleasure of working with Aych Electronics for our recent project, and I couldn’t be more satisfied. Their team demonstrated exceptional technical expertise and a deep understanding of our specific needs. They were proactive in addressing potential issues and delivered results ahead of schedule. Communication was seamless, and they were always available to answer our questions. Aych Electronics truly went above and beyond to ensure our project’s success. I highly recommend them for any IT solutions you may require.