Best Buy in Sherman | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

Went into Sherman store to purchase a tablet. Waited for help for about 10 mins when I finally found a guy putting something in the next aisle. Walked over to him and he said he would get me someone to assist me. No one showed up after several minutes so i Found another guy several aisles away helping someone, so I waited for him to finish. When he finished another customer came up and asked for help. While assisting him, I was never acknowledged and when he finished, the employee walked away with the previous customer. Nothing said to acknowledge that I would be helped next. Waited another 5 minutes then decided to leave without a purchase. At the desk when you first walk into the store were 3 male employees standing around talking to each other. You need to find some employees that will actually help the customer.

I paid 300 dollars ( just about) to purchase and have them put in a rear view camera. It said the process would be about a hour and half. It took 3 hours that’s not what I’m upset about though. In the process of installing my rear view camera they unplugged my sub. When I noticed the problem I tried to call them but they have a terrible automated service that did not even contact me with the store. After driver 45 min up there to have my problem fix. About a hour befor close. They informed me that the techs have left and they were unable to schedule me to fix it the next day. I paid 300 dollars and I have to go a week without my sub beacuse of them. I do not recommend them at all and I wish I had my money back.

We purchased a new washer and dryer from Best Buy, GE Profile 870 in Sapphire Blue with installation. I wasn’t here when it showed up. The delivery guy told my wife they could install without the stacking kit which we purchased but they told my wife all we can do leave it here. The other guy will do it. The other guy wasn’t qualified to install it. The delivery had to know that. This was their way of not doing their job and not working. Leaving to the people who purchased it even when they pay for it. Next $3000 purchase I make for an appliance I make WILL NOT be here. Sorry guys I have bought my refrigerator, TV’s, computers and more from here not anymore.