About Cellphone PC Repair:
Our main services are Mobile phone repair shop and we are Located at 130 S Randall Rd, Algonquin, IL 60102, United States
Repair Services offered :
Trust us to deliver effective solutions at competitive prices!
Address & Location:
Rating:
Reviews:
They replaced the screen, I picked it up (visit 2), noticed the back wasn’t fully secured on, and they claimed it was just the adhesive still drying. I brought it back to my son, and he noticed a few things not working right away, including the screen bouncing. A few hours later, I was able to bring it back. While the bouncing wasn’t occurring when I dropped it off again, they did say that they would replace the screen again as maybe it was a bad part.
During this 3rd visit, I noticed they offered screen protectors at only $10 with a screen replacement, so they added that… except it was the wrong one. Completely covered the forward camera, and made the phone act like it was wet half the time. In addition, again, the back wasn’t fully secure, so they added rubber bands.
After a few hours, I take the rubber bands off, and the back isn’t any more secure than before. I return the next morning for a 4th time, and just ask for my $10 back from the screen protector. After a little back and forth, and the clerk admitting they didn’t have the right protector, he gives me $7 out of the til, and $3 from his own wallet.
My son starts to notice more glitches, including the phone regularly freezing up any time he was using a power-hungry app. Coincidentally, the following weekend, he tripped while roller blading and the phone was in his pocket, thus, shattering the screen.
I brought the phone into a legit C.P.R. nearby that I’ve used with other devices. For the same money, they replaced the screen, told me that the screen that had been used was from the reject pile of the manufacturer (same manufacturer they use so they know of the lower end options), and was poorly replaced.
I’ll stick with the reputable chains from here on out, and will for sure be telling my friends and family in the Algonquin area to avoid here.
From the moment I walked in, I was greeted warmly and treated with the most professionalism. They quickly assessed the situation and explained the problem to me in a way that was easy to understand, without any confusing jargon. What impressed me most was how transparent they were about the repair process and costs–no surprises or hidden fees, just honest and fair pricing.
The repair was done faster than I expected, and the quality of their work is incredible! My phone now runs perfectly, as if it’s brand new. They even took the time to ensure everything was working before handing it back to me. It’s rare to find such a level of care and attention to detail in service these days.
On top of all this, the shop itself is clean and organized, making for a pleasant and stress-free experience. If you’re looking for a place that offers exceptional service, fast turnaround times, and staff who genuinely care about their customers, look no further than Cell Phone PC Repair. I can recommend them highly enough!
Not only did they fix the issue quickly, but they also went the extra mile to ensure everything was working perfectly before handing it back. The attention to detail was impressive–my phone looks and functions like new.
Communication throughout the process was top-notch; I was kept informed every step of the way, and all my questions were answered promptly. The repair was completed on time and at a reasonable price.
If you’re looking for reliable and high-quality phone repair, I highly recommend this CPCR. It’s clear they take great pride in their work and truly care about their customers. My phone’s back in action and I couldn’t be happier!
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