Cerberus Technology Solutions LLC in Mercerville-Hamilton Square | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

THEY ARE SCAMMERS. Few days back, I gave my macbook to them telling the exact issue. They said they will still take diagnostic fees of $67(non-refundable) and fixing the issue will take $135. I told them to make sure if they would be able to do it and they should not be asking $1000 dollars and then I would have to say no as most of the scammers do to earn diagnose fee. After a week they said it is going to take $900. Apple themselves take $600 to fix this issue. So they planned to get it fixed from apple for 600 and take 900 from me or they have earned $67 without doing anything. Obviously, I declined their offer as there is a big difference. Even after that they took 4-5 more days to return my macbook. At the time of returning when I asked to check, if it is still in same condition, they said they don’t have charger and also they don’t take guarantee that it would be still in same condition. I am surprised to see that how were they fixing even without charger. I have not seem bigger scammers than them. Later on charging, I found that they had made it worse. Now it is not even starting. SO BE AWARE. I don’t know why it is necessary even to give one start.

As a veteran I try to shop at veteran owned businesses. I had an issue I couldn’t install itunes on my computer. I brought the computer in on a Thursday and by Saturday afternoon the machine wasn’t even touched. The technician was RUDE telling me it was going to take 3 days to test my computer to diagnosis the issue. Since it was close to closing time I took my computer back because they closed at 3 and even if he finished the test the most he could do is tell me what the issue was and not fixed it till Monday.
I was still charged $67 for the test which he didn’t even finish and am writing this review and will take my business elsewhere in the future. When they reinstalled windows It cost me $200 in addition to their antivirus treatment so they are not a business I would recommend.
It took 3 days to get my computer back then too Its not like they are high priced but quick service. I had another place that took 2 days to do the same service and was much friendlier

worst service. brought my son’s phone there 2 months ago for a cracked screen. they got the screen too small, and then ordered the wrong year and then kept opening the phone causing the battery to break and then short circuit the entire phone. they’ve had the phone for 2 months for the most part. it is crazy. I just got it back!!

when I brought my son’s phone in, it worked and only had a cracked screen…I left with a broken phone that doesn’t even work. they had the phone for 2 months. so unacceptable. I would NEVER recommend this place. I had to just get a new phone. I just got a refund but didn’t even get the 50 diagnostic fee back! such a rip off. they are HORRIBLE with communication and completely inept. no faith they could fix my phone let alone anything. do NOT bring your equipment there. save yourself! they will keep your stuff for months and rarely keep you updated. you have to hunt them down!