CommTech in Agoura Hills | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

I wanted to make sure I left a review for Ian because he was so accommodating and I have no complaints about the repair.

I dropped my iPad and cracked the screen really badly a few weeks ago. The drop also bent the frame a bit on one of the sides. I called two local iPad repair shops. CommTech was lower in price and also closer to me, so I went with CommTech. When I arrived at the CommTech location on a Saturday, the business center the shop is located in was desolate. Honestly, I was nervous, was regretting the decision to go solo, and had my husband on the phone while I was looking for the unit number. When I arrived at the location, I opened the door to find the single room repair shop with one person (Ian) sitting inside. Before hanging up with my husband, I announced loudly in the doorway that I was at 30101 Agoura Ct Suite 117 and that if I did not call back in 5 minutes to come find me. This is all to say, do not let the looks of the place deter you from CommTech. After taking a look at my iPad, Ian ordered the replacement screen. It’s an old iPad so it took several business days to arrive. I decided I did not want to leave my iPad, so we agreed I would bring it back when the replacement screen arrived.

On Friday, I received a call in the morning that the screen had arrived. That same morning, I realized that within 24 hours I would be chaperoning 12 preschoolers backstage during a two hour dance recital and that it would be nice to have my iPad as backup entertainment. I told Ian about the time crunch and my situation and although he had a big job that day, he expedited the iPad screen repair. I dropped the iPad off before noon on Friday and got it back that Friday afternoon in time for the dance recital the next morning.

I paid a 50% deposit before Ian ordered the screen. For the repair, I gave Ian my screen passcode so he could unlock the screen. Since the repair, there have been no issues with my iPad. It works great.

I don’t know why the owner is saying I’m not a verified customer but me, my husband, and mother in law brought our phones here to get screen replacements on our iPhones and were initially happy with the service, but shortly after one of the phones started having touch screen problems. Another one cracked immediately, and my MIL’s started acting up again.

She returned to complain and the owner said he’d try to use an Apple screen this time and redo her phone but he was never able to actually get an Apple screen (instead of whatever cheaper screen he typically uses).

The man also asked for all our passcodes. After talking to an Apple Store specialist, I learned about how unnecessary and dangerous it is to give this info away. He literally has access to every app you own and your bank accounts with your account passcode

Please be wary of this guy.

I feel I definitely owe a five star review to CommTech. After a heavy dumbbell collided with my phone, my iPhone display was rendered unusable, and I could not see anything on my phone. I was recommended CommTech, and after arriving I was immediately welcomed by Ian. Ian was beyond amazing in helping replace my phone with a brand new screen. I never thought I would be able to have my phone fixed in such a short amount of time! Thanks so much again Ian!