Complete Computers in Goodlettsville | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

If you want something repaired, go anywhere else, as this place’s motto is: “Well sometimes you take a car in for repairs and you have to go back – we do a great job but it’s like that”. The owner will do absolutely anything to argue with you or give excuses for shoddy workmanship.

I was charged $387 for a keyboard replacement on my laptop. It took a week longer than expected to get the part in, and when it finally came in, the repairs were rushed – the track pad wasn’t re-seated properly, the filter was curled up not flat from the casing just being shoved back on, one of the keys didn’t light up, and the volume controls were connected to the wrong keys. Took it back in; had to go back multiple times because the owner had a call out and decided to “take his time” in getting to the shop as a result, even though many people were waiting in the sun on his doorstep. Was gaslit and argued with multiple times that “Oh we did a wonderful job on the replacement, it’s (insert scapegoat)’s fault or your fault that it’s still not fixed – “you clearly have problems””. Couldn’t be bothered to call me and tell me that he couldn’t fix it in the timeline that it was needed; I had to call him and hear more excuses.

Took the computer back, got the part ordered online, it arrived literally next day, and got a competent shop to fix it same day for 1/3 of the price.

Don’t take my word for it – the owner seems to go out of his way to argue with every negative review on here, so I’ll let his antagonism speak for itself when he replies.

Called to inquire about a 200w Power Brick for my laptop as I left mine at my office and needed a replacement one due to traveling the whole week. Checked with a few other stores and they tried to sell me a 180w of which is crazy and underpowered. I called and he said he had a few and to bring him my laptop. It was a used one but it was exactly what I asked for. 60.00 later, I am able to continue in my travels and working. Thank you so nuch for being knowledgeable and not trying to sell me something I don’t need.

Wanted to share my positive experience. I had a laptop that would not power on, likely due to water damage from a camping trip.

Someone answered the phone very quick, offered to look at for no charge to see if was repairable.

When I arrived, I was helped quickly by Anthony and he was able to get it started and working w/o much effort and just sent me on my way. Thanks guys! Saved me from some serious headache