Compuchips Etc in Tualatin | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

Contacted Ed for quote and initially heard back immediately (bonus points) — but when I was confirming if there was a diagnostic fee (for my ~$45 motherboard), and concern about cost exceeding the cost of the motherboard itself (might as well get a replacement at that point), he stopped responding (I attached photos, but I think Google doesn’t allow text screenshots).

I tried to reach out a couple more times to say I was still interested and definitely wanted to put money down, but to no avail.

I know this isn’t a business in the traditional sense, but I have a strong stance on responding back to interested parties to at least reach a conclusion. I don’t care if you’ve had bad experiences with “similar” clients in the past; I would just at least like to know that you’re not interested in working with me — whether it be you think labor cost would exceed motherboard price, or you just personally don’t want to (lying is completely fine too. since you own the business and can choose who you want to work with).

All in all — severely not recommended, and very deserving of one star. Can’t rate any higher since I wasn’t able to experience any service whatsoever after I was artificially barred from it -_(tsu)_/-

This is the absolute worst place you could ever go to. About ten years ago when I was 14 or 15 years old I took my laptop in to get repaired. I asked if he could take a look at my laptop and let me know what he thinks repairing it would cost. I specified that I did not want any work done until I knew the estimate, I was a kid at the time and even $20 seemed like a lot to me. He told me that he didn’t charge anything for a diagnosis. I even double checked with the guy before leaving, I said something like, ‘hey, this is just a diagnosis, right? No work is going to be done on it until I receive an estimate.’ He agreed and verified that no work would be done until I received an estimate. The owner or guy who works there said he would need a few days for the diagnosis. When I came back he completely changed stories on me and said that I owed him 80 dollars. I was a kid, I felt under pressure and I gave him $80. He handed me back a still broken laptop. I gave him everything I had, it took me a year to save up that money and I truly believe that he knew what he was doing. I don’t like anyone who knowingly takes advantage of kids. Please do not go here anymore unless ownership has changed.

Spoke to Ed over the phone for a simple issue, I had a hard time booting from my M.2 Drive, he was very helpful and kind enough to help me over the phone with such a simple issue. I’m pretty tech savvy myself, so I normally don’t reach out to these places. But it’s good to see someone who is genuinely out to help people and not trying to nickel and dime them for every little bit of advice. Very kind, seems like a honest person.