Computer Hardware Inc. – Apple Authorized Service Provider and Premier Partner / Lenovo Business Partner in Kearney | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

Updated Review: Initially a bad experience with a PC repair. They made it right and then some!

I have to commend this business and their willingness to reach out and resolve my issues. I initially had a problem with inconsistent communication with my PC repair. I was not on the same page with the staff. My computer was not repairable. I suddenly found myself with far more questions than answers. I left a pretty bad review. To their credit, management reached out to me to discuss my interaction and experience with Computer Hardware. We discussed the situation, and they bent over backwards to make me feel appreciated and satisfied. Normally a bad experience can be correlated with bad service or indifference. NOT the case here. Computer hardware came through for me and I will not hesitate to use this business in the future!

Took my phone in on a Friday because I was having microphone issues. They did a test to find what was wrong, they told me to come In Monday and they could do an in-house repair. I had to take time off of work on Monday to drop my phone off and come back 4 hours later to just be told that I have to send my phone into apple for a repair. I was pretty disappointed that I had to waste my time and money on something that could’ve been figured out in just a few minutes instead of 4 hours out of my workday.

My laptop experience motherboard failure and I was skeptical to get it fixed because all tech charges are pricey. Was in town and this was my only option to get my computer checked out/fixed. They saved my entire summer by getting it fixed before I had a presentation due. I received a call about exactly what the problems were and what my options were. Fixed it the first try and explained the chance of it happening again. Really helpful