Computer Repair In Tyler in Tyler | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

Some issues were as follows: They said they weren’t busy and could get right on the PC that was brand new. I had to call several times and the girl at the front desk would just tell me they same thing every time. That it was “In process and they will call me back” But they never did call me back. I dropped it off on a Sat and they never called me once and they had it until Wednesday! We figured out the problem ourselves and I called to tell them we had put in the wrong mother board by accident. They didn’t even realize that until we told them. So we paid a diagnostic fee for nothing really. My biggest issue was lack of communication with them. Secondly, I understand time is money but they couldn’t diagnose it. Thirdly, they didn’t offer to repair it by quoting me on the cost of a new motherboard and installation. The manager noticed this right away and tried to remedy the situation but I felt in the end a bit judged on our computer building skills and it felt like it was more on the quest for more money by requesting they build it instead of asking. If they would have refunded the diagnostic fee I would have left much happier. Then I would have been more open to using their services in the future. I appreciate that the manager said she will waive the next diagnostic fee if we continue to have them work on building it. But it isn’t neccesary because they building skills aren’t the issue.

I meant to write a review for them but forgot to.I had a gaming pc that I took to them last year, it was running a little hard on fps games I played and was worried that the pc might overheat on me yes I stream and play games on it at the same time. They had it for about a week because parts are hard to come by these days well some parts. The cooling system need to be replaced and I needed a new graphics card, at the time the only one I could get pretty quick was a gtx 1080 which can handle a lot and yes I’ll be back soon for some more upgrades in the next couple of months but the guys there were very good and helpful about how much I would be spending and how it would handle and they where on the spot it handles everything I throw at it hadn’t had a problem yet. I know most people do their own builds and fix their own pc but I don’t have the time to do it, if you don’t either take it to them. Like I said I’ll definitely be back!

Took in my computer due to a power issue and I let them know I needed it back as soon as possible. I was out of town, on a three day job in Tyler, and needed it before I went to my next job in Dallas. They offered Express Service and for a few more dollars, they turned around my computer in 2 days. I was extremely pleased with their work and professionalism. I would highly recommend them to any one in the Tyler area.