Computer Village in La Verne | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

On 9/17 My motherboard fried, these guys came highly recommended, it started out great. After weighing the odds of repair or new laptop purchase I opted to have them fix it. The communication was not great, but ok. I had to call to check on the progress. Three weeks when my computer was ready they told me it was ready to pick up. When I arrived they weren’t able to get into my computer because of passwords and they never mentioned anything, so I take my computer home and get all passwords reset, it won’t charge. I returned and was asked what did I do because the port was loose, and asked to leave the computer, I did. I also noticed that the new motherboard was 8GB and my original was 12GB, I asked about and was clear that the programs I run require at least 12GB, they said I shouldn’t have any problems. The next morning I get a call and was asked to bring it back because the tech forgot to put in the screws to hold it together. 3days to get it home and use it.
I open it and when I get a message there is not enough memory to run my program and my screen is black. I hate to be the person that does this but after looking at my motherboard it appears that it is a refurbished one and I was not informed that I wouldn’t be purchasing a new one. Had I known it was refurbished I might have made a different decision.

Not to pleased or impressed at this point, and another day spent taking it back, 4th time.

I’ve taken my computers here for several years. They do great work. I feel the prices have always been fair. And most importantly they are honest. They don’t try to talk you into costly unnecessary repairs. If something’s not worth the money to fix they will tell you. They were able to save family photos I thought we’d lost for good when the computer went out. Now we back up everything to be safe. But they were a life saver for sure. They have the geek squad beat hands down. I don’t trust anyone else to work on our computers. I wouldn’t take them anywhere else..

Will never take my computer to Apple store again. This place is awesome as where apple wanted to charge me $400 for a problem that didn’t exist. this place charged me $69 dollars and said there was just some loose wires. My computer works great now. Took my other laptop to apple and they told me I needed a whole new hard drive. This place told me it was a software problem. My computer works like new again.Saved me tons of money again!Very honest. Will always bring my computers here from now on.