Connecting Point Computers in State College | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

The first 2 times i tried to write this review, it was comprehensive and fair. But since my laptop shut down twice while writing it, this time I will be brief and harsh.

I paid $90 for me to explain all my computer problems to a man 3 years past retirement and in the end he played a video to “get my computer to work hard” for 5 hours and then said “welp, I couldn’t reproduce your problem. So sorry, you still need to pay $90 that we invoiced you.”

I am a college student studying data science, who has built her own computer and is technologically proficient. I would run a better computer repair shop. When I asked for my laptop back, I asked if he checked the error codes of the over 100 shut downs. “No, what are those codes and where are they?” Yeah. never again. They know nothing about computers, but can maybe do basic phone repair. Save your money and your time. Feel free to reach out if you have any more questions about my unpleasant experience.

**AVOID THIS COMPANY IF YOU CAN**

I would rate them 0 stars if we could. We had a water damaged phone. They said they would send it off and we would get it back in 1-2 weeks (if the company could fix it – if not, they would send it back right away). Two months (yes, months) later, we received the phone back. The speaker doesn’t work, essentially making the phone an expensive paperweight.
On top of it, their customer service is horrible.
I would avoid them if at all possible. They are no longer authorized for iPhone repair – likely because of their service.
We’re taking the phone back for repairs and will update if necessary.

UPDATE: It is now August. Still no phone. Front desk says the owner is dealing with the service tech. Owner will not return any calls. No idea of the status of the repair. They have had the phone since April and still no update (it is now August). For what was supposed to be a 1-2 week repair.

My MacBook Air totally crashed out of nowhere leaving me without a laptop for about a week, and as a college student that can be really frustrating and I had trouble staying on top of my work. My new laptop came in and I immediately took it to my college’s technology solutions center where they were unable to help me transfer my data. I tried various places in my area before deciding to drive 40 minutes to Connecting Point. The service was outstanding and they got started with the data transfer immediately. I was able to pop out and go to a store nearby expecting it to take a while but they were done very quickly and were able to recover all of my old files. Prices are totally reasonable for how efficiently they work and I wouldn’t recommend any other place in the area.