Datadrive in Tucson | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

Update 2 – as of today the laptop is not only fixed, but actually has notably better thermal performance than before. When this laptop was new, most games required the fans to run at full tilt – now it stays about 60-70c through lots of multi-tasking and light gaming. This quality of work makes me forget about the issues along the way.

While this is a 5 star review, I think they can improve the way customers are updated and better avoid ordering issues by having an online ticket portal of sorts.

Update – The team reached out in response of this review and offered some concessions that did help. Most of all, the humility of everyone involved showed me that this was indeed a genuine and rare error.

Once I get my machine back, I’ll update again with the results. Since this is a fan replacement that requires heat sink removal, there are a lot of touch points that require re-application of thermal paste in order to properly function as it was before. I’m confident all will be well, but it’s definitely a job for skilled hands and why I’m still willing to pay full price.

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Took my Zephyrus G14 Acronym edition in for a fan replacement almost two weeks ago. They said it would take about a week to do everything.

There were some issues along the way, that were really irritating at the time, like a misplaced order and some communication issues, but nothing that couldn’t be worked out.

I am definitely technologically challenged, and when Cox recently migrated its email to Yahoo I thought I had followed the instructions successfully…until my Outlook would no longer function. After about a half hour of trying to solve the issue I gave up and called Data Drive. Myles was wonderful and it seemed like this was an issue he had not encountered before, but he stuck with it, working remotely on my computer for well over an hour before solving the problem. The price was surprisingly reasonable (I don’t know why, but I expected the fee would be at least $100). I am sure I will have computer issues in the future so I now have Data Drive as an Outlook contact and will reach out to them again.

My computer crashed after trying to install a software update. They were able to recover all my files and re-install the software and loaded all my files back. It was like my computer never crashed. Not only did they help prevent a very bad situation by losing files, but they also took care of it faster than I anticipated. I hope to not have my computer crash again, but I know I will use Datadrive. Great company, reasonable prices, and quality work.