About Discount Computers:
Our main services are Computer repair service and we are Located at 3001 Crater Lake Ave Suite 102, Medford, OR 97504, United States
Repair Services offered :
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Reviews:
Rob is so nice it is sad to write this review, but . . .
after 7 tries he was not able to get a computer to run photoshop. The best I can understand is that his method of creating a stable computer turns off updates, adobe needs updates. So day one he should have said he can’t make a computer work with adobe.
Ultimately I got some of my money back after negotiating his $250 return fee.
His assistant is downright rude, I tried to call to make arrangements, she did not listen to my needs and had me twice arrive to a closed store, once I was hung up on by her.
To conclude, I think he does help people with cheap computers who want to surf YouTube, but he absolutely cannot make a computer to work with adobe products.
He’s a nice guy but it was me who finished last, 8 trips from Northern CA to never get a working computer and have to pay him $250 to learn that his process does not work for adobe. After finally getting out of there on friendly terms, I’m home and still feel ripped off.
My specification was that it would work with my Adobe subscription. You failed 7 times to make a computer that worked with modern Adobe products. I said I had 100gig folders, you put a 256 gig hard drive in. I sent the specs for a gpu and you installed the bare minimum that adobe tech said would work but barely. First trip you didn’t even look up the specs I sent, from Adobe. Rob did not listen and did not succeed in making a computer to run Adobe. Seven tries, fail, fail, fail, fail, fail, fail, fail.
after 7 tries he was not able to get a computer to run photoshop. The best I can understand is that his method of creating a stable computer turns off updates, adobe needs updates. So day one he should have said he can’t make a computer work with adobe.
Ultimately I got some of my money back after negotiating his $250 return fee.
His assistant is downright rude, I tried to call to make arrangements, she did not listen to my needs and had me twice arrive to a closed store, once I was hung up on by her.
To conclude, I think he does help people with cheap computers who want to surf YouTube, but he absolutely cannot make a computer to work with adobe products.
He’s a nice guy but it was me who finished last, 8 trips from Northern CA to never get a working computer and have to pay him $250 to learn that his process does not work for adobe. After finally getting out of there on friendly terms, I’m home and still feel ripped off.
My specification was that it would work with my Adobe subscription. You failed 7 times to make a computer that worked with modern Adobe products. I said I had 100gig folders, you put a 256 gig hard drive in. I sent the specs for a gpu and you installed the bare minimum that adobe tech said would work but barely. First trip you didn’t even look up the specs I sent, from Adobe. Rob did not listen and did not succeed in making a computer to run Adobe. Seven tries, fail, fail, fail, fail, fail, fail, fail.
I got my first gaming pc from this place. It was a custom build, I got exactly what I wanted and my initial guess was it was gonna be around a $1000. It came up as $1200 totally reasonable price, he even threw in a better power supply because he had it. The PC works great I didn’t really have problems with it but when I did he fixed it.( Example)I had an issue installing Minecraft because of a error Microsoft was showing but you know what, Rob fixed it. Works fine, wasn’t the only time he fixed a problem like for me. All in all really knowledgeable guy and if you’re in the area You won’t need another computer shop. Quick tip for anyone wanting to buy a computer or build one. Have an idea of what you want because if you know what you want he can help you out. If you don’t, well I don’t think anyone can help you.
I have been going here for about 10 years. Rob knows what he’s doing and has always been able to get my laptop up and working by refreshing or increasing memory and/or my hard drive. He has many laptops that he has repaired or taken as a trade-in that I have purchased as a secondary laptop or replacement. I would never go anywhere else. I refer many of our clients and friends to him as I know they will be happy with the results. His prices are more than reasonable. I don’t know what I would do if he was no longer available. Thank you Rob for all that you do.
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