Essential IT in West Lake Stevens | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

When everything came crashing down, Bryan picked me back up.

My PC had the worst issues I could ever imagine. It started blue screening, wouldn’t stay on for longer than 10 minutes, and eventually stopped posting altogether. I tried replacing every component, trying every combination I could think of, and absolutely nothing worked. I eventually decided I should take it in to get worked on, and the instant I called Essential-IT, Bryan picked up with a personable tone and immediately figured out logistics. In under 72 hours, I got my PC back in full working order with an overview of all the components and if they worked or not, and Bryan was there to communicate with me through every step of the way. He asked all the right questions, knew everything he needed to, and above all, he gave me my baby back.

Suffice it to say, I can guarantee that you’ll only have good experiences if you go with Essential-IT, no matter the problem. Thank you, Bryan.

Amazingly helpful, super responsive, and actually got my PC back to me same day (mine was a minor but annoying issue). My problem was one of serious frustration for me, that was taking me months to resolve through the company I purchased my PC from – and he helped me fix it so quickly! I had an unrelated issue that was going on a couple of weeks later, and he was available so fast via text and answered all of my questions, giving me no cost solutions to fix it. I cannot recommend him enough and will be using Essential IT for all of my needs in the future. Thank you!

Bryan was clear on what he would do to improve my computer performance, and he did exactly that. My computer went from 5-minute boot up time to 5 seconds. It is even better than 4 years ago when I brought the computer home on Day 1. I am really impressed with his skills, and trust in his integrity. I would definitely use him again for all future computer repair needs.