About Experimax Methuen:
Our main services are Computer store and we are Located at 90 Pleasant Valley St Suite 140, Methuen, MA 01844, United States
Repair Services offered :
Trust us to deliver effective solutions at competitive prices!
Address & Location:
Rating:
Reviews:
After years of paying a lot of money for “Geek Squad,” and never actually using it, a friend recommended Experimax to me. She is the woman whose Dell laptop was smoking.
My laptop was having some issues, and I first called and then brought it in when John was in the store.
John is the best combination of knowledgeable, professional, and friendly. He answered so many questions for me, it was like having a personal tutor. I told him I have a bad memory, and I wanted to write down a few steps he had told me, and he was very patient in repeating these steps while I wrote them down.
One of my issues was that I was not backing up my laptop… yes, I know, really bad. I had purchased a portable SSD drive, but never set it up, so that was one thing he did for me, and I asked his advice as far as an incremental backup, which he ordered, explaining that they only had 4 Terabytes in the store, which was more than I needed and he recommended 2 Terabytes, and I asked him to please order it.
I also met Justin during the time my computer was there, and he is equally knowledgeable and friendly. I didn’t spend as much time with him, but both Justin and John were great to work with.
I hope this email is helpful to you, and you have a great staff at the store. I cancelled Geek Squad, which was a delightful experience on its own. I will recommend Experimax to anyone I know having computer problems, and I would certainly go back if my laptop needs professional help in the future.
Have you been a client at Experimax Methuen, take a moment and rate their services below :