Experimax Winchester in Winchester | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

I’ve gone to them multiple times for different reasons and they have always fixed, solved, renewed, replaced and repaired everything perfectly!!! And they are fast and reliable and clean and you can feel at ease and comfortable there. Not only is it very obvious from the start that they know what they are talking about(!!!!!) but also, they aren’t trying to get your business or money. It’s a great feeling when (instead of how you feel at a pawn shop maybe) here, he has literally saved me money many times by explaining what’s worth investing in/saving vs all the factors that go into each item and what you need/want. As careful as I try to be, it seems impossible for me to not break each item at least once! Each new phone (break the screens), 2 laptop screens, iwatch glass, etc. And I’ll tell you, I will choose Experimax first and only them, even over Apple themselves! I trust them, I trust their knowledge, their judgment, their skill, their integrity and also the way they will prioritize and do everything they can to make sure you don’t go without a phone for any longer than any of us want to! They’re somewhat hidden behind a domino’s pizza but it’s also nice and peaceful and easy parking and though they aren’t idle or needing for more customers, you are always acknowledged, helped, talked to for as long as you need with zero judgment nor any impatience or annoyance! I feel like I can really learn everything I need to know (and more) before I make decisions on what to do! Great place to go also for anyone that might want either an upgrade or to buy any technology at all really because like I said, they know their stuff and they will spend all day if that’s what you need before deciding! I’m a repeat customer (maybe I shouldn’t brag about that though because it’s always for repairs and such!) lol

I booked an appointment on their website and got a text message confirming my appointment. I show up for appointment to be told that they don’t honor the appointment booking system on their website, they are doing first come first served. Fine I said, I am not only the first one there but also the ONLY one there.
I was then told that it will be a 2 hour wait because they have to work on 2 things that they didn’t finish the day before. I asked the kid if they could take care of my phone first since I was there and waiting and was first btw. No, I have to wait for these guys to finish what they were supposed to do yesterday. Meanwhile, they’re in the back doing more cackling than working bc they are still doing work from yesterday. Clown show.

This place is awesome for anyone w/ Mac products in Winchester. No need to replace your device, no need to drive to NoVa to an Apple Store. Experimax has helped me twice with my laptop (replaced cracked touchpad, removed a virus) & once with my phone (a Bluetooth issue), and each time they’ve been helpful & affordable. I am so glad we have this place in Winchester!! Thank you to Butch & all of the staff there!