First Call Computer Solutions in Missoula | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

We are a business customer. 3 severs & 26 PCs.

The good: Excellent business support. Very knowledgeable and dedicated techs. 24/7 on call support if you need it. Excellent support if you have a server crash or other clear network crisis.

The bad: Very expensive but seems like they are doing all they can to earn their pay; My only real gripe is they are very reluctant to back their hardware sales. If they get you the wrong component (based on their recommendation as technical experts) they will not refund your money if you return it. To be fair we haven’t bought anything and returned it lately so I’m not sure how they are handling these cases currently. Usually their recommendations are spot on so this doesn’t come up often.

I recommend First Call as an IT service provider for businesses that need robust IT support. If downtime is really expensive for your business I think this is your best option in Missoula. If you are a cottage business who can deal with downtime, it might not be worth the investment for you. Triple check any hardware orders before you accept the contract. If you have a real IT problem that is threatening your business, you will be glad you have First Call.

I worked for First Call for the better half of a year. I enjoyed my time with this company as they place a tremendous amount of value into their employees as well as their customers. I left First Call to pursue a different career opportunity and during my transition I was treated with respect from my colleagues across the board.

I highly recommend First Call to anyone seeking better solutions to IT and/or websites. As somebody who no longer has any ties to this organization, I confidently believe that they bring the right approach to business. Old school Montana values are alive and evident in how they take care of customers, employees, and the local community.

MADISON CREEK FURNISHINGS has had a stellar experience with First Call in locating and hiring a new IT service provider. Meg went out of her way to fit into our schedules and setup meeting with the necessary parties to answer our bevy of questions. Every team member we have interacted with so far is friendly, knowledgeable, and genuinely interested in our needs as a business. They worked with us to provide options for only the solutions we need rather than selling us extra bells and whistles. We are excited to begin what surely will be an easy and productive relationship. – Lacey for Madison Creek Furnishings