FixIT Mobile – American Fork in Spanish Fork | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

I had an iPhone 13 that had the back shattered a year ago. It got dropped in water and the front screen stopped working. After calling a few places in the area that couldn’t fix the back glass too, I called here. The prices were the same as the other places I called so I figured it’s be fine. I had asked the other places if they couldn’t fix it if there was a charge and they said no, the diagnostic was free. Unfortunately, I forgot to ask here and when I went there to drop it off they charged me $41. They told me it was to open it up and dry it out. I asked if there was a way to know if it was functional and would work before I paid it and they said no. The phone was dry, it had been sitting in rice with a completely shattered back and it was turning on, the screen just wasn’t working. I called that afternoon to get the status and found out that they couldn’t do anything because they didn’t have the screen for my phone in stock and wouldn’t get it for three more days but because of the potential of extensive water damage they suggested I get a new phone. They told me they would apply it to the data transfer to the new phone and it would be about $20 more. They told me they would call me when the part came in and I could come pick up my phone if I wanted to. I picked up my phone and absolutely nothing was done. They told me it was dry when they opened it and the screen was the problem. They would call when the part came in. They did and I went in. I had my new phone and they told me the options were to wipe the new phone that I had to set up while I was waiting for their part to come in or I could do a data transfer from the old phone. I asked the price on it and was quoted $79 for one days worth of video and photos nothing else because I had a backup from the night before the damage happened. I was literally trying to transfer one video and maybe ten pictures . They would take the $40 off that I had already paid. They literally were going to charge me $80 to do the regular Apple iPhone setup… I get that they’d need to install a screen for a minute to my old phone but this is a totally ripoff. Sure glad they got $40 to tell me my phone was dry. Huge waste of time and money. I’d highly suggest going somewhere else… also, he requested my Apple password so he could download apps to my phones and told me it would be three hours. I don’t feel comfortable giving some random stranger my Apple password verbally in front of a bunch of other customers. He said he’d call me when it was done or if there was a problem… umm you have my phone so calling me won’t work …. He asked if I had another contact number… nope.. so just come back in three hours and I’ll tell you then if we had any problems or not. My choice was to loose the video of my daughters tumbling recital or pay $80 for the one video. I walked away heartbroken for the loss of the video and feeling super cheated. He told me as I was walking away that he’d shred the password he made me write down. Gee thanks.

What a find! When my husband’s home button stopped working we thought he was going to have to replace his phone. He was thrilled when he learnedly could be repaired much cheaper and he got his battery replaced as well! Both my husband and I have been struggling with our phone batteries draining fast. FixIT Mobile was able to do the battery replacement on mine on the spot. Almost like we both have new phones! Great service and very knowledgeable! Highly recommend as a first stop for all phone needs!

Best place to go for a screen replacement! I called 15+ other local shops for pricing to fix my iPad. For the same price as the other places, iQue provided me with an insurance against cracked screens (with a low deductible), a tempered glass screen protector, new case, AND waterproofed my device. Hands down best option if your screen recently became the “Spider-Man edition.”