About Flat Rate Discount Computer Service | Computer Repair Service:
Our main services are Computer repair service and we are Located at 1945 E Orangeburg Ave, Modesto, CA 95355, United States
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I initially took my PC to Loyd to get it fixed from a non-working OS. The PC kept crashing on start and during operation. Loyd was very polite and welcoming on our first meeting. The following day, he called me to tell me he couldn’t get the monitor working, so I brought him an HDMI cord thinking he may just have a bad cable. When I arrived at his home I looked at the back on the PC tower and discovered he was attempting to plug the cable into an empty port, and not the port on the graphics card. That was the first indication he didn’t really know what he was doing. I plugged the HDMI cable into the correct port and showed him the monitor was indeed working.
I picked up my PC a few days later and brought it home. The following day was the first chance I had to turn it on and test the system. It immediately started crashing again so I texted Loyd to let him know that the problems were still occurring and asked if I could bring it back since it wasn’t exactly “fixed”. Loyd told me that he already gave me a deal at $240 and that any new work would not be covered. He then suggested that I return it to the manufacture.. At this point I knew that any chance of getting him to warranty any work he had done was useless.
I decided to work on my PC myself at this point and began installing updates and drivers to the system. Turns out, thats all it needed to begin with. You would assume that anyone knowledgable would know that this is the first step after reinstalling windows and getting a gaming PC back up to speed.
Would I recommend Loyd to friends and family: Probably not
Did Loyd fix my PC: To an extent. He did get it back to the point where Windows would launch and I could install the updates, but he did not finish the job by leaving the updates uninstalled along with any drivers that the PC needed.
Is the pricing fair? I think he was a little overpriced, but overall, it wasn’t extremely expensive.
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