Geek Squad in Fargo | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

Never again! After dropping off my computer and spending $99 for them to look at it, I was called by them and was told I needed a new motherboard and more RAM. they didn’t give me a price yet claimed they spent a “couple of hours” looking at it. The phone call sounded fishy to me so I went to pick up computer back up from them. Because I didn’t have an appointment, I had to wait. Once my time came up, the counter person restated what the called the day before told me. He said they don’t make my motherboard anymore so I’d have to buy a new, more powerful one. I asked what model of board I had and he couldn’t tell me. I took my computer and left. I dropped it off at the Computer Wrench who charged me $60 to give me a new RAM chip and fix a sticky reset button. Now my computer works great no thanks to the Geek Squad.

Came to the Geek Squad for help with my laptop. It had an issue connecting to the internet and ended up having a network adapter issue. I did not have an appointment, but they were nice enough to take a look at it for me anyways. They were SO kind to me and really tried to fix the issue a couple different ways. It turned out to be a hardware issue, so they showed me exactly what piece I needed as a work around and also told me how I could go about fixing it with the manufacturer if I wanted. I am so so grateful to these guys for helping me get the problem resolved and for being so sweet and patient with me. Fantastic customer service, I will be getting the full plan when I get the chance!

You can never talk to a person unless you go there in person, and half of them have no clue what you are talking about. I have been a geek squad member since 2012, and I expect to be treated fairly. If my TV finally dies, I will have them come and set it up, and then I will be done with them! My boys know more about troubleshooting than the people there!