Geek Squad in Fullerton | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

I had an absolutely terrible experience. The customer service is absolutely horrible and they have no respect for their customers. That’s a shame how poor customer service you experience at Best Buy in The Geek Squad. If you ever need electronic repair I would never suggest The Geek Squad not only because they are extremely extremely overpriced but because it’s more appropriate to get your electronic repairs done at a local computer shop. Best Buy has terrible customer service and I believe this company will not last much longer with the rise of Amazon and best buys and Geeks squad poor customer service and lack of computer knowledge

Worst Best Buy I ever been to poor customer service. No one knows what they’re doing and seems like they don’t want to work there everyone’s giving you different information on the same product and no one wanted me to speak to a manager, but it makes sense why would you want me to speak to manager I’ll never go to this location again, and I hope no one else does

Best buy has terrible customer service. Had to give name and phone number to wait for a employee to help me with a tv purchase I waited almost 30 minutes and it was a week day around 1 pm finally gave up and purchased a TV elsewhere.