Geek Squad in Las Cruces | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

Do not get your TV repaired with Geek Squad. They only give you a 30 Day Warranty for replacing your parts for refurbished parts. My TV was covered under Insignia Warranty (which is a BestBuy Television), so they sent out Geek Squad free of charge. It would have cost me just $150 to have the Squad come out and take a look at the TV, not including the parts and labor. It was just 47 days later and the TV broke again, literally 17 days past the 30 Day Warranty and they said there was nothing they can do. I was so upset that they replaced my TV parts with old refurbished parts that blow up a few days later, sounds like a con to me. Please save the trouble and take it to a local professional that offers at least 90 Day Warranty.

Had a site survey tonight, they arrived at 7:55pm, 5 minutes before the 8pm deadline. I had previously, on the phone, explained what I wanted done but had to explain again. They didn’t know where to find the antenna cable distribution box but they finally found it outside. As for the antenna installation they couldn’t seal the install and tge antenna had to be installed on side of house. When I ask them just to give me an estimate for the install, they both decided they wouldn’t be able to do the install afterall. So it’s a free site survey but they won’t do anything unless you commit for Bestbuy to do the installation. Thanks but no thanks.

A BIG thanks to the Geek Squad “Anna and the crew” for helping me fix my poor old Mac Book Pro that was in need of a new hard-drive. I personally have only good things to say, Anna was super helpful getting me checked in and made a note that I wanted to save all my old programs “if possible”, which in the end they were able to do. The only down side to Best Buy is trying to contact them via the phone, like everything else it’s an automated system which can be very frustrating, but don’t let that stop you from giving them a try. From start to finish my laptop was finished in around 3 working days, I am very happy, thanks again!!