About Geek Squad:
Our main services are Mobile phone repair shop and we are Located at 33 Orchard Hill Park Dr, Leominster, MA 01453, United States
Repair Services offered :
Trust us to deliver effective solutions at competitive prices!
Address & Location:
Rating:
Reviews:
While the actual representatives at the store are quality humans trying their best and performing the service they promise, there is a systemic issue with geek squad. I have never had a worse guest experience in my life, even as a total tech member. It is impossible to reach the actual people that you are working with, their scheduling system is insane and there is no flexibility or effort on the corporation’s side to make this service convenient. This experience was incredibly frustrating and they held my computer hostage for months. They don’t return calls and I was hung up on 3 times after waiting on hold for 5+ min each time just waiting to speak to an actual human.
Excellent service they took my entire sound system and put the factory unit back in 1 day on a BMW .At time was selling my car not only are they quick there communication was great through entire process.Professional techs would highly recommend to anyone who needs car audio equipment installed or taken out of there vehicle,ask for Michael.
Brought an iPhone X for repair (touch screen issue). Asked to have the battery replaced at the same time. They only would replace the screen and wouldn’t replace the battery during the same appointment claiming that Apple’s system prevents them from doing it? Do you believe that? Should we be concerned about Apple repairs by Best Buy?
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