About Geek Squad:
Our main services are Mobile phone repair shop and we are Located at 6809 W Canal Dr, Kennewick, WA 99336, United States
Repair Services offered :
Trust us to deliver effective solutions at competitive prices!
Address & Location:
Rating:
Reviews:
Have you tried to call your local BestBuy lately? Don’t bother. They have been out sourced
to India, or some other off shore place. Their want you name and number before helping you. I wanted to talk to my local store, he transfered me to another Peron in his call center-she started asking me the same questions, when I said the other guy had asked me the same questions SHE HUNG UP ON ME. Great customer service. In the past I have went in the store and asked about a product and employee said….we have a couple in the back that are not showing in inventory…I’ll check. Since it is 78 miles to store I wanted to ask on the phone. My american dollars won’t be funding best buy off shore workers any time soon.
to India, or some other off shore place. Their want you name and number before helping you. I wanted to talk to my local store, he transfered me to another Peron in his call center-she started asking me the same questions, when I said the other guy had asked me the same questions SHE HUNG UP ON ME. Great customer service. In the past I have went in the store and asked about a product and employee said….we have a couple in the back that are not showing in inventory…I’ll check. Since it is 78 miles to store I wanted to ask on the phone. My american dollars won’t be funding best buy off shore workers any time soon.
Horrible customer service.
I went last Saturday to fix my phone’s battery, I was told I had to make an appointment. There was no appointment for the weekend so I made an appointment for Wednesday. I asked my wife to take my phone in since I am busy at work.
Before making the appointment I explicitly asked if the battery can be changed even though the back glass is broken. They confirm that they can fix it.
Today after my wife went it she was told they can’t fix it.
I would never recommend this place to anyone.
It’s fine if they can’t fix it just say so when I made my appointment.
I went last Saturday to fix my phone’s battery, I was told I had to make an appointment. There was no appointment for the weekend so I made an appointment for Wednesday. I asked my wife to take my phone in since I am busy at work.
Before making the appointment I explicitly asked if the battery can be changed even though the back glass is broken. They confirm that they can fix it.
Today after my wife went it she was told they can’t fix it.
I would never recommend this place to anyone.
It’s fine if they can’t fix it just say so when I made my appointment.
Sal at Geek Squad is absolutely the GOAT (Greatest of all time)!! He helped/assisted me and my troubles with my phone being locked and was unable to unlock it.
Sal, in my opinion went over and beyond to fix my phone. I cannot tell you the exceptional, outstanding, top notch customer service Sal provided me!! He is 100% knowledgeable of all cell phone devices. I highly recommend the Geek Squad, pls go see Sal!! Thank you again!
Sal, in my opinion went over and beyond to fix my phone. I cannot tell you the exceptional, outstanding, top notch customer service Sal provided me!! He is 100% knowledgeable of all cell phone devices. I highly recommend the Geek Squad, pls go see Sal!! Thank you again!
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