About Geek Squad:
Our main services are Mobile phone repair shop and we are Located at 5425 Touhy Ave, Skokie, IL 60077, United States
Repair Services offered :
Trust us to deliver effective solutions at competitive prices!
Address & Location:
Rating:
Reviews:
Geek Squad department is absolute trash. Don’t waste your money on the warranty or your time with any of the customer service employees. They’re all incompetent. I’ve been having the same issue resurface with my device that I’ve spent thousands of dollars on in addition to hundreds on coverage and I keep coming back with the same issue after repeatedly being lied to that it’s been fixed. Ridiculous. Extremely disappointed with the quality of service.
Ps Tracey Lee should be fired. Doesn’t have the right attitude to be in customer service.
Ps Tracey Lee should be fired. Doesn’t have the right attitude to be in customer service.
When I called to make an appointment the girl was very nice & accomodating. When I got to the store, the young man behind the counter was condescending & rude.
He looked me up & down, looked at my computer & looked back at me and said, “It is old”.
This is not the way to get repeat customers & not the way to treat customers.
He looked me up & down, looked at my computer & looked back at me and said, “It is old”.
This is not the way to get repeat customers & not the way to treat customers.
Call the store and book an appointment first. It’s frustrating when a computer you use is down and it takes some time to fix, and it is hard to find a good computer repair place these days. I’m glad I stopped by this location! Everyone on the team was very freindly and happy Thank you Ahmed!
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