Geek Squad in Strongsville | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

The staff here is so friendly. I worked with Nathan and he was amazing. I was nothing but a bundle of nerves and anxiety yet he still made the whole situation a breeze for me. Kept a positive attitude, helped me with my issue, and made me leave 10x lighter than I felt all week. If I didn’t thank him enough when I was there, thank you so much again. This wasn’t the first time I left feeling like this from this location. Everyone there is always amazingly nice, patient, kind, and very knowledgeable. They always go above and beyond and I 100% recommend this location!

I don’t recommend bringing your apple products here they don’t know what they are doing. The manager and coworker both told me to give them a call once apple store in Westlake fixes my iPhone XS Max *hands me his card saying “call us and let us know how they fix your problem”. Don’t bring anything apple related here. Apple might tell you they can do everything the apple store can but when you go in there and tell them apple sent you they will flat out tell you the opposite of what apple told you.

I’ve been in here 5 times the past week for a iPhone battery replacement. Phone screen is now damaged and won’t stay glued to the iPhone chassis. They tried to re glue it down and here we are again 2 days later and still separating. What a waste of time and money going here. I will keep coming back like an idiot until you guys fix my problem or replace the phone now!