Gophermods IDS Center in Minneapolis | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

This is long overdue, but I couldn’t not tell about the amazing experience I had with this place (back in February). I originally came in for a battery change for a galaxy S6. During the repair some of the paint off of the decal came off during the separation of the phone from the base. This is not uncommon, which is why I brought it in to have it done in the first place. Without even saying a word, they started discussing how to go about the repairing the damaged parts during the battery replacement. Now this is despite me signing a waiver to repair with a possibility of these things happening. Truly it was only an aesthetic problem, but they went above and beyond to make it whole without me even requesting it. I came in for a battery, and walked out with a new capacitor and back panel, without even complaining or making a fuss about anything. This is how you treat a customer! I will always come back to this location for all of my cellphone repair needs.

TL;DR – Stellar customer service; respect for your and your product. Super quick turnaround time. Employees do the right thing, store is managed by good people. If cellphones existed in the 40s, this would be the place my great grandpa would have gone to.

I’ve been trying to avoid replacing mobile phones and computers as a means to reduce my own waste and impact on the environment– and Gophermods @ IDS Center made MIRACLES happen!

John and the staff there upgraded my 2008 MacBook to be fully functional again so I could use Adobe Creative Cloud in just over a week (waiting for parts for an ancient lap top takes time!). I later went back and had them replace the battery and lightning charging port on my Iphone 7, making it work and operate like new, in under 2 hours.

I was so impressed by their suggestions, and I really loved how clearly they communicated with me, and made sure expectations were met. I can’t say enough about how simple these upgrades are, but that they saved me THOUSANDS of dollars replacing (and recycling) these items. Getting items I loved repaired, feels as good as buying something brand new. Thank you Gophermods! <3

I had a great experience at Gophermods, the techs were friendly and knowledgeable and very timely. I went in to get a battery replaced and they got it done in about an hour. However, the reason they only get four stars from me is because the tech accidentally killed my phone by screwing into the motherboard. He missed by half a millimeter! And that sucks BUT, they’re replacing the phone and shipping it out to me in Chicago. Overall, I wish that I had my phone back today, but under the circumstances I’m very impressed with the reaction and finesse they used to fix the mistake. Thanks Gophermods!