iFIX 4U in Westchester | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

Very disappointed in this store. My playstation stopped working I was playing and the video went out. It says “no video display.” I dropped my playstation in on a Wednesday when they first opened the store at 12pm. I worked the night shift and got off at 8am, I only slept 3 hours to get into this store early hopeful they could repair my playstation. They estimated 2 days to repair over the phone. I totally understand. Two days go by, its the end of Thursday I actually don’t expect my playstation to be ready. I called and they said they haven’t even touched it they need more time. I understand, I give them more time.

It is Saturday now. It has been 4 days in the shop my playstation. Meanwhile I’m living in a hotel with ABSOLUTELY nothing to do during this quarantine. I would like my playstation for games and netflix. So on Saturday, on the 4th day, THEY HAVE NOT TOUCHED MY PLAYSTATION. It’s been there four days and they haven’t even looked at it, they have no idea what is wrong and what could be wrong with it. This whole time there was no communication to me, I have to call the store and ask each time. So by the end of the 4th day, I come to the store and pick it up. The people here are clueless at this store. Also, they were rude to me over the phone and gave attitude. The one thing was they were actually nicer in person, but the fact that my playstation went untouched here I think is unacceptable. If even a little effort was made I would not be writing this post.

So now I called around and I believe there are no other stores to fix my playstation. With my pride I rather have a broken playstation than pay this store anything to fix it. In life I’ll always choose the small guys over the big guys. But sometimes life fails you, and the small guys here have failed me. So I will be going to target or amazon and buying a new playstation.

I went to repair my iPhone screen. They were a good price. I even mentioned that the place down the steeet charged a lot more. Repair was good , but . They did not inform me that it was not an original iPhone screen. When I called they started to blame me for not asking. Very condescending and they could care less about a customer. They did say they would replace it with an original for almost $400. I’m glad I’m calmer these days.

Terrible Customer Service
Only useful for changing cracked screen protectors. Left expensive item with them for a whole week and not only did they not even give it a look but they also dodged me for a whole week, hurrying me off the phone call when i tried to do a check up while also LYING telling me they’d call me back on multiple occasions but they never did. I couldn’t even get a price after a whole week with them. Terrible.