iTech Computer & Phone Repair in Parsippany | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

DO NOT USE THESE GUYS! Brought my son’s iPad in to be repaired and they assured me they could handle the job and even promised it would be repaired by the end of the next business day. The first warning sign of what was to come should have been the fact that it actually ended up taking two days longer than they promised. We finally picked the “repaired” tablet up and my son was so excited to have his tablet back. After they gave it back to us and we gave it to our son he began to play on it. After a few minutes he came up to me and said “daddy I don’t think they fixed it correctly!” I proceeded to look at it and they had literally taped the new screen to the tablet and the new screen was coming off of the tablet itself! Literally was in worse shape after we got it from them then when we brought it in to them. They refused to refund us the money and we had to bring it to the Apple Store. The guy at the Apple Store literally thought I had tried to fix it myself at home when he saw that the screen was just scotch taped to the rest of the tablet. When I told him this was a “legit” tech store he laughed and said what’s the name of that place because I want to make sure none of my friends or family ever use that place. I’m telling you STAY AWAY!

My iPhone 11 screen was not working, the left side was not responsive and it was impacting my daily job…

I have been here once in 2018 for the same screen replacement for my other phone. I checked in again and Heather said, “Yeah it could be fixed, it’s a simple case of screen replacement.”

She ordered the screen (she did not have it with her) and in 2-3 days, I checked again, and it was available, went there, and in 10-15 minutes she fixed it. it’s been 7-8 days and though it’s nonbrand, it’s working fine.

She also gave a warranty for 1 month so I am keeping an eye if anything goes wrong.

Overall, good communication, and service by Heather.

Took my iPad in for repair. Went from a 2 day turnaround to over a month to repair! Never got updates along the way; I always had to call to find out what was going on. When I finally got the iPad back, the glass hadn’t been properly re-installed. Had to immediately go back to have it better installed. However, a couple weeks later, and the glass is now coming out, and coming unstuck; looks as if it was semi glued back on, and not really properly installed. I have barely touched the iPad since getting it back. So, the initial problem was fixed, but they ended up causing another problem, and didn’t fix it.