Janadhi & Company in Ogden | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

My computer had been hacked by someone pretending to be a Microsoft technician. While he was on my computer, he was remotely accessing files that he had no business in. I stopped the remote access as quickly as I could but the next time I turned it on, there was a strange login screen and behind the scenes I believed that all my data was being stolen or compromised. So I logged out as quickly as I could and called Mel who had excellent ratings on Google. He could see me that same day and confirmed that the computer had been compromised. Mel was able to safely find all my files and telephoned me to make sure what I wanted to save. As we talked he could remotely show me what could be saved and put back on my computer. After that he erased my hard drive and got rid of the hack. I had Windows 10 on that laptop but always wanted to replace it with Windows 7 so he did that at the same time. I was able to pick up my restored computer in less than a day and for a very reasonable cost, my computer is running better than ever!! Mel is very personable and easy to talk to and he is also very experienced with everything from a personal computer to a whole office or network of computers! If you go to his Ogden address, he is on the second floor in a lovely spacious office. He is now my go to computer guru and I highly recommend him if you have been hacked.

My computer battery overheated and leaked. Mel was very responsive. He ordered a new battery, replaced it and had me up and running quickly. After replacing the battery, he took extra time to clean it up and make sure it was running smoothly without any additional charge…just to make sure I was satisfied. It wasn’t very expensive to get more life out of my laptop thanks to Janahdi. He even communicated with me after business hours to get things done more quickly. Great work ethic. Communicated scope and cost well. Went above and beyond to help. The office staff was less helpful. They didn’t return phone calls or get messages through. I have heard, since, there has been an employee change. I worked with Mel directly and it was a pleasure.

Yesterday my computer went offline suddenly and with a whimper. After swapping in a spare power supply the issue was not resolved. I was able to get in touch with and deliver my computer to Janadhi and Company at 4pm and I had a diagnosis in hand by 5pm the same day to make a decision on a way forward with.

Every interaction was wonderfully professional and courteous, the receptionist was wonderful, and while that company was beyond what was worth saving I cannot recommend this organization enough for the swift and professional I received. Will definitely use again if the need ever arises and will refer anyone who needs these services here.